Shipping Policy

Order Processing

Orders are packed and dispatched the same business day. You'll receive a shipping confirmation email once your order is on its way.

Delivery Times (UK)

Standard Delivery: 2-3 business days via Royal Mail.
Next-Day Delivery: 1-2 business days via Royal Mail (paid upgrade).

Delivery Costs

10-Pack: Standard £1.99, Next-Day £3.49.
30-Pack: Standard delivery is free. Next-Day £3.49.
Subscribers receive free delivery regardless of speed selected.

Tracking

All orders are sent with tracking and proof of postage. You'll receive a tracking link by email once dispatched.

Delivery Issues

If your order hasn't arrived within the estimated window, contact us at support@theaerux.com and we'll investigate with Royal Mail directly.